Invest in technology for long-term success
Keeping up with today’s latest and greatest business IT can be a daunting task…not to mention trying to manage, maintain, secure and optimize it for your unique business requirements.
Our Technology Services :
- Managed IT Services – Hardware inventory summary/software summary /Site device& warranty summary /windows licensing summary.
Our Managed Workplace deliver services to our small and midsized business customers.The software platform delivers integrated monitoring, management and automation capabilities, allowing to manage all of IT environments including computers, applications, security, IP telephony, cloud services and more from a single web-based dashboard.
- Network services –Server /workstation /Windows Security / health Audit
Identify all servers and assess Key Performance Indicators (KPIs)such as installed memory, CPU performance, server uptime and disk utilization Identify all current security issues including missing security, updates, weak passwords, and firewall and access vulnerabilities.
- IT Consultation Services – Free first hour IT consultation , design a plan for your unique needs
- On site Technology Services – hourly IT support when you need it,no long term contact necessary .
- Office Fresh Setup or Relocation Services – reliable cabling and infrastructure solutions
- Virtualization Solutions – Cloud Computing ,do more with less in the cloud,enhance productivity and save money
What $2500 can do for small business IT – Real case study
To some serious gamers, $2500 is just the starting budget for a single gaming computer.
But for a budget sensitive small business owner, we-the IT professionals at Pro Computer can stretch the $2500 to a long way.
We want to share two real projects just delivered in the first two weeks of year 2012. Pro Computer is itching to be the IT department of your small business, let’s surfing together on the coming tide!
Case One – Tax office from zero up
A new starting tax business in Gwinnett County, needs office computers, server, real-time data backup, cabling, network, file& print sharing, virus protection, office software.
4x complete computer sets, 1xserver set, network device and cable, battery backup, Power Surge bar, Virus protection,
Cabling the office, computer setup, file sharing setup, Tax software setup, other software setup and tutoring
Final cost over budget: $278
Reason for over budget: The TAX software needs special setting for the browser to be able to function, which is not documented in the installation guide. Other extra needs.
Highlight: The data is the soul of a Tax office. We specially designed the data server and spend 1/3 of the budget on it to ensure maximum protection. The data collected by tax agent were backed up instantly and automatically. Even a sudden power outage could not hurt the system, as it can work on battery for a while.
Why choose Pro Computer?
Pro Computer is a totally different creature when compare with other regular computer repair shops. The professionals working here holds computer degrees, not just technician certificates. The difference is the insight of the whole system to achieve business goal instead of just fix a single unit.
Some high-end qualifications like Project Management Professional (PMP certification), which is popular in large corporate field and none heard of around small business, are normal skills for Pro Computer professionals.
The new business owner of the tax office is a longtime Pro Computer customer. She repaired her family computers here to experience the service quality before awarding the project.
Case Two – Boat renting office IT upgrade
The new owner of a boat renting business on Lake Lanier needs to upgrade the outdated computer system.
5X Computers, Network Attached Storage, Network Attached Printer, additional network and cabling, Battery Backup, Virus protection, office software
NAS Mirror Raid setup, File sharing setup, printer IP based sharing setup, troubleshooting DSL Modem Problem, re-construct the network, setup new DSL wireless Router
Final cost over budget: $68
Outdated computer system could be costly. Nobody wants to rent an old boat and stuck on the lake waiting to be towed.
The boat rental office used to share files and printers the old fashion way. This means, if the key computer was down, the office shuts down.
After the upgrade, the file sharing and printer sharing are ip based. This means no single point of failure anymore. The robustness of the system is enhanced by employ Hard Drive Mirror Raid and battery backup.
Why choose Pro Computer?
The new owner of the boat rental office was retired from the world largest network equipment supplier. Come to IT, he got the taste and knows exactly what he wants.
After carefully qualify available computer company in his area, he decided to go with Pro Computer. He knows his decision is so right , when Pro Computer profession figured out the unstable modem problem, which is like a ghost in the system cause internet outage at the moment while needs internet the most.
Saving money was not the 1st priority in this case, but why not shoots two birds with one arrow?
IT PRO Gold / Starts at: $99/month
Best for: Business with an in-house tech person or team looking for extra support and Microsoft Systems expertise.
- 24×7 monitoring by Microsoft Certified Professionals
- Virus and spyware monitoring
- Daily backup monitoring
- Patch management and security updates
- Monthly executive reports
- Complete documentation and inventory management
- Help Desk Access
Other Available services
- Spam prevention
- Integrated Antivirus
- Off-site backup
- Imaging Technology
- Emergency off-hours support
Support calls: Hourly rate
IT PRO Gold is an idea addition to your in-house tech staff. Our Microsoft Certified Professionals monitor your network 24×7. If something begins to break down we’ll notify you immediately so it can be taken care of quickly- possibly before it becomes a problem. In addition, if your in-houe staff needs support, you have access to our help desk. Our technicians are available to help you with fixes, changed, and upgrades to your system at a reduced hourly rate. Have more questions? Call us at 77-932-3020
Microsoft Certified Professionals constantly monitor for hardware failures, corrupted files, viruses, spyware, and more other potential problems. We’ll also make sure your daily backup is working properly, so if your system fails, your backup won’t
Patch Management and Security Updates
We’ll keep your computers updated with the latest patched. No needs to rely on your employees to download them—we force them to each computer so you don’t have to think about it.
Monthly Management and Security Updates
Just as you review monthly financial reports to keep track of your business; our executive reports help you keep track of your computer system’s health.
Complete Documentation and Inventory Management
Easily know the details of your computer system. We keep documentation of hardware, operating system, and software. Armed with this knowledge, you can assess upgrade and replacement needs.
Help Desk Access
When you need extra help with software or hardware, it’s available. Call, e-mail, or enter a ticket in our Customer Portal. Remote and on-site tech support is available at a reduced hourly rate.
IT PRO Platinum / Starts at: $399/ Month
Best for: Business with a server and at least 3 users
- Everything in IT PRO Gold Package
- Preventative maintenance
- Disaster recovery protection
- Managed antivirus protection
- Consulting and quarterly reviews
- Weekly server administration
- Spam prevention
- Unlimited support
Support calls: Included
Our IT PRO Platinum customers get our attention when inevitable problems arise, but by setting you up with our system, you’ll enjoy optimized uptime and you won’t need us very often. IT PRO Platinum is designed to help you improve productivity, maintains a healthy computer system, and normalizes your IT budget. It’s like hiring an reports-driven Chief Technology Officer and a certified system administrator to insure your systems are always maximally performing. Our IT PRO customers enjoy better results. Guaranteed.
For people who have experienced computer catastrophes and the bill that come with them, IT PRO from PRO COMPUTER is usually an easy decision. If you’ve been lucky so far, keep reading to find out how we can help you avoid an IT disaster and Have more questions? Call us at 770-932-3020
Everything in IT PRO Gold Monitoring and Security
We keep an eye on your network at all times so we can see problems immediately—often before you even notice them. You’ll get monthly monitoring reports and complete documentation. More about IT PRO Gold service.
On-site and off-site, small or large, your support calls are covered. You won’t have to worry about incurring an hourly rate every time you call with a question or problem. You’ll be able to open tickets at any time and track them on our Customer Portal. In the rare instance that tech time is not covered, such as a voluntary major system upgrade, you’ll get a quote ahead of time.
We continuously monitor and test your network and backup to ensure your files are safe. In addition, we take care of sending patches and security updates to all your network computers, so you don’t have to worry about keep them current.
Disaster Recovery Protection
With up to 4 levels of backup protection, you can rest assured that your files are safe. Your data is protected automatically with our backup solution in place. It protects more than just your archives; newly saved documents are backed up continuously.
Available Loaner Equipment
No business can afford downtime. We do our best to keep your system from going down in the first place, but if you do, we’ll have you backup and working with loaner equipment quickly while you wait for new equipment to arrive.
Managed Antivirus Protection
By the time you hear about the latest virus threat on the news, chances are we’ve already had your computer protected for a day or longer.
Our spam protection, keeps your inbox free of junk so you only get the emails you want. Customize your settings and keep tabs on the spam with daily quarantine reports.
Consulting and Quarterly Reviews
To keep your system running smoothly and current, we’ll make cost-conscious recommendations to help you Your Website should not only be informative, it should also be very functional and pleasing to look at. A good website is one that has the ability to attract and retain visitors. And needless to say, this is one of the most critical factors for the success of your business. So, if you want to build a new website or redesign an existing one, whether it is a static HTML based website or a feature rich Flash site, we may help you.